What are Products?

Products are focused goods or services offered to solve a defined market problem [internal/external] that is sold or leveraged by at least two internal/external customers or clients with demonstrable value realization

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Product Characteristics include:

Market

  • Market Definitions
  • Value Propositions
  • TAM/SAM
  • Competitor Offerings

Market & Sales

  • Sales Pipeline
  • Brand
  • Customer/Client Engagement
  • Communications

Experience

  • User Journey
  • Customer Experience
  • NPS

Financials

  • Revenue
  • Cost Model
  • CBA

Strategy & Definition

  • Portfolio
  • Capabilities
  • Strategies & Measures
  • Goals & Objectives (OKRs)

Market

  • Market Definitions
  • Value Propositions
  • TAM/SAM
  • Competitor Offerings

Market & Sales

  • Sales Pipeline
  • Brand
  • Customer/Client Engagement
  • Communications

Experience

  • User Journey
  • Customer Experience
  • NPS

Financials

  • Revenue
  • Cost Model
  • CBA

Strategy & Definition

  • Portfolio
  • Capabilities
  • Strategies & Measures
  • Goals & Objectives (OKRs)

 

Product Development

  • Capabilities
  • Backlogs
  • Prioritization
  • Development
  • Testing
  • Roadmap
  • Releases
  • Communications

Operating Model

  • Product Manager
  • UX, Architect, RTE
  • Engineering Team

Financials

  • Revenue
  • Cost Model
  • CBA

Support Model

  • Service Team